Can I cancel or change my order?
We try to start production of all orders as soon as possible. Depending on when your order was placed, cancellation may be possible if production has not yet begun.
Please contact our support team to check if changes or cancellation are possible, and give the reason you wish to cancel.
My item is damaged/incorrect, what do I do?
Please contact our support team for any items that arrived damaged, defective, or the wrong item arrived, including a photo of the item.
We'll arrange for a replacement item to be sent to you as soon as possible. Please do not return items to us without authorisation from support first.
Can I return my purchase?
We are confident you will love our products! However, if for any reason you are not completely satisfied with your purchase, you can return your item(s) within 90 days of purchase.
Please contact our support team for assistance before returning any items.
We have a 100% Satisfaction Guarantee and a 90 Day Money-Back Guarantee, so we have you covered!
My item looks different to the online listing
This is a very rare occurrence. We make every effort to accurately represent all designs and products, though some listings make use of life-like renderings instead of photos to show how the item will look. This allows us to create many different products with our artwork, without needing to make & photograph thousands of products a day.
It's possible you may have an item that is showing a defect, please take a few photos and send them to our support team for review, along with your order ID.